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Custom AI apps, agents and automation — Roundly ConsultingRoundly
Category: Customer supportUse case: Phone automationFor: Clinics, services & local businesses

Voice reception agent

Calls are answered in Slovak and English by an agent that introduces itself as an assistant, books appointments, takes structured messages and puts urgent calls through to a person immediately. No more voicemail, no more missed revenue.

What it solves

01

Missed calls, missed revenue

Every call is answered on the second ring, even at lunch.

02

Reception overload

Routine booking calls stop interrupting the front desk.

03

No after-hours line

Appointments get booked at 9 pm without anyone on shift.

How it works

  1. 01

    Answer

    The agent picks up, introduces itself as an assistant and asks how it can help.

  2. 02

    Handle

    Bookings go into the calendar; messages are taken with structured details.

  3. 03

    Route

    Urgent or complex calls transfer to a person immediately.

  4. 04

    Report

    Every call is logged with a summary — nothing relayed from memory.

Before & after

Without it

  • A third of calls land in voicemail
  • Reception interrupted by every routine booking
  • After-hours callers give up or call elsewhere
  • Messages relayed from memory, half-complete

With it

  • Every call answered, around the clock
  • Bookings land in the calendar by themselves
  • Urgent calls reach a person immediately
  • Every call logged with a structured summary

Your process could be next.

Tell us what eats your team's time — we'll show you what an AI prototype could do about it.